Job Description
About The Role
We are currently looking for a friendly, outgoing, and customer service driven individual to join our team as a Part-Time Sales Associate in our beer department at our Sage Hill Wine & Beyond in Calgary, AB!
Primary Purpose of Job
Provide exemplary customer service to every person who walks into our store, understand customer needs and instil a customer mindset within the store, participates in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.
Essential Duties and Responsibilities:
People Skills
- Customer service is driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanour and attitude at all times
Customer Offering
- Deliver exemplary customer service
- Greet customers when they enter the store and take customers to product when required
- Generate sales by educating, advising and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within the required timeline
- Escort customers from the store and/or offer car service when appropriate
Financial
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)
Day to Day Operations
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned
Regulatory Adherence
- Ensure that OHS, LP, ProServe and other regulatory requirements and procedures are implemented and adhered to
- Maintain First-Aid, LP and OHS Training
- Maintain ProServe Certification
- Ensure AGLC other government guidelines are met
- Adheres to all SNDL policies, with a focus on Social Responsibility
Qualifications:
Work Experience
- Minimum, 1-year experience in a retail environment (preferred, not required)
- Previous liquor-related experience considered an asset
Education
- High School Diploma or equivalent
- ProServe Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)
Physical Requirements
- Available to work a varied retail schedule, including evening and weekends
- Able to safely lift up to 50 pounds
- Able to stand for an extended period
- Comfortable climbing ladders
Other Skills and Capabilities
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation
Why Work With Us?
At Wine & Beyond we invest in our people. We provide educational reimbursement for industry-related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!
ADDITIONAL REASONS TO JOIN OUR TEAM!
- Competitive salary and benefits
- Flexible hours
- Employee Discount
- Free Uniforms
- Contests and prizes
- Product Knowledge training
- With hundreds of locations throughout Alberta & British Columbia, there's a convenient location near you.
Thanks for considering a position with us! Cheers!
Work Remotely
Job Type: Part-time
Day range:
Shift:
Application question(s):
- Do you have professional or personal beer product knowledge?
Experience:
- sales: 1 year (preferred)
- customer service: 1 year (preferred)
- retail: 1 year (preferred)
Licence/Certification:
Work Location: In person
Apply
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