Job Description
JOB OVERVIEW:
The Warehouse Team Member is responsible for assisting all customers in the warehouse with their product needs while maintaining a safe, clean, and organized environment.
RESPONSIBILITIES:
- Daily loading and unloading of transport trucks
- Maintain an organized warehouse
- Provide product expertise for all customers
- Build product orders as necessary for delivery
- Greeting all customers in a friendly manner with 60 seconds
- Approaching and interacting with all customers within 15 feet
- Assist all customers in finding products and offering product knowledge to enhance their shopping experience
- Anticipate the customer’s project and suggest additional products to meet customer’s needs using the SMART, customer service standard (Seek, Make assessment, Add-ons, Review customer needs, Thank them)
- Assisting all customers to load product into their vehicles
- Completing the daily cleaning and upkeep of the warehouse, including organizing product, price and product labelling & maintaining pallets and stock
- Keeping a clean and safe working environment for customers and employees
- Ensuring always in compliance with WorkSafe Standards
- Be proactively aware of all promotions and product availability
- Completing opening and closing duties for the warehouse.
QUALIFICATIONS:
- Ability to work a flexible schedule including weekends and holidays
- Must be able and willing to work in all types of weather conditions
- A Passion for Customer Service with a “go above and beyond” attitude
- Demonstrates a willingness to learn about products
- Able to lift at least 50 lbs
- Detail orientated and strong attention to following safe work practices
- Excellent listening, communication, and interpersonal skills
- Previous warehouse, lumber, construction and/or retail experience is an asset
Job Types: Full-time, Permanent
Salary: From $20.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
Experience:
- warehouse: 1 year (preferred)
- Material Moving & Warehousing Occupations: 1 year (preferred)
Work Location: In person
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