Job Description
Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.
Responsible for developing business relationships with targeted primary care physicians, respiratory therapists and sleep care professionals for the purpose of generating patient referrals. Methods such as cold calling, detail appointments, lunch presentations, and other creative methods are used to qualify leads, maintain existing relationships and to promote market development.Serve as liaison between doctors, and other healthcare professionals regarding new business and customer relations with RHS Canada.
Build business relationships with assigned customers.
Taking the opportunity to prospect for new business and evaluate the sales potential of existing customers as well as maintain existing referral sources.
Pre-arranged appointments with doctors and other healthcare professionals may include details, lunch presentations and regular cold calling.
Utilize your customer focused selling skills in your presentations, and keeping post call notes to assist with pre-call planning.
Maintain detailed records of all call activity and customer referral history. On-going maintenance and recording of all call activity and customer database management.
Meet and or exceed targets for customer call volume and frequency.
Educate health professionals on disease, assessment, diagnosis, treatment and services.
Utilize reporting tools; provide on-going territory updates including challenges and opportunities.
Collaborate with operations team in responding to customer inquiries and complaints.
Regular review of clinical and product data, on-going professional development.
Monitor and report on competitor activity and products.
Organize, attend, and speak at conferences, dinners, lunches and other business opportunities.
Participate in the tracking and submission of territory referral activity.
Utilize reporting tools provided to achieve or exceed annual territory referral targets.
On-going interaction with management, administrative and clinical team members.
Communicate and collaborate with the District Manager on goals.
Responsible to help create and maintain a safe and healthy work environment.
Other duties as required
A licensed respiratory therapist.
Team player with a pleasant, outgoing personality.
Outstanding attention to detail when communicating both orally and in writing.
Self-motivated with a high level of initiative and competitiveness.
Excellent organization and time management skills.
A valid driver’s license in province of residence.
Criminal record check.
Proficient computer skills using Microsoft Office suite.
Post-Secondary education preferably in Business, Science, Respiratory, Healthcare, or other.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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