Job Description
Server Assistant
MTN HOUSE by Basecamp, Canmore
About Basecamp Resorts
Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.
MTN HOUSE by Basecamp is a new luxury property added to the Basecamp Properties portfolio. MTN HOUSE has 99 newly renovated hotel rooms, an elevated fine dining restaurant and a Nordic Spa (opening July 2024). MTN HOUSE will represent a luxurious hotel, with all amenities right on location, so all guests can enjoy an experience like no other in the heart of the mountains.
Position Overview
Are you passionate about providing exceptional dining experiences in an elegant and refined environment? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you to join our team as a Server Assistant at our prestigious fine dining restaurant. As a Server Assistant, you will play a pivotal role in ensuring seamless service delivery and creating unforgettable moments for our discerning guests. Join us and be a part of a dedicated team committed to delivering excellence in every aspect of the dining experience.
Salary: $17-$18/hr + gratuity + bonus Shifts:
Full-time/Permanent. Weekdays, weekends, days and evenings.
Join our team and embark on an exciting journey where you will have the opportunity to showcase your talent, learn from industry experts, and contribute to the success of our esteemed fine dining restaurant. As a Server Assistant, you will play a crucial role in creating exceptional experiences for our valued guests, all within an elegant and sophisticated setting. Take the first step towards an extraordinary career by applying today!
Key Responsibilities
- Supportive Service: Assist servers in providing prompt, attentive, and personalized service to guests, ensuring their comfort and satisfaction throughout their dining experience.
- Prepare tables with appropriate tableware, linens, and settings before guests arrive, ensuring they are impeccably arranged and clean.
- Assist in preparing and serving beverages, such as water, coffee, and specialty drinks, while maintaining a high level of accuracy and presentation.
- Aid in food delivery, ensuring proper timing and coordination with the kitchen staff, and handle guest requests for condiments or additional items promptly.
- Clear tables efficiently and discreetly, removing used dishes, glassware, and utensils while maintaining a clean and organized dining area. Reset tables promptly for the next seating.
- Monitor and replenish supplies such as water, bread, butter, and other essentials to ensure uninterrupted service.
- Maintain open and effective communication with servers, kitchen staff, and management to relay guest requests, special instructions, or any other relevant information promptly and accurately.
- Anticipate guest needs and respond to requests with a sense of urgency and attentiveness, providing exceptional service at all times.
- Maintain cleanliness and organization of work areas, including polishing glassware, silverware, and other equipment. Assist in general cleaning duties as required.
- Collaborate with the entire restaurant team to ensure smooth operations and a harmonious work environment, fostering a positive and supportive atmosphere.
Requirements
- Previous experience in a high-end restaurant or fine dining establishment is preferred.
- Exceptional customer service skills with a warm and engaging personality.
- Ability to work effectively under pressure in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and prioritize tasks effectively.
- A team player with a positive attitude and a passion for delivering outstanding hospitality.
Why Work for Us?
- Quarterly bonuses!
- We have a comprehensive health benefits plan.
- Staff Events.
- Staff and Family & Friends discounts at all basecamp Properties.
- We offer competitive wages.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- We believe in working hard and having fun!
Job Type: Full-time
Salary: $17.00-$18.00 per hour
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