Job Description
Company Description
At Maple Leaf Sports & Entertainment Ltd. (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.
MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.
We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.
Learn more about the culinary experience at MLSE!
Job Description
As a valuable member of the RS team, you will deliver winning food and beverage service to our guests at all times by living our Vision and Values.
- Set dining room for service.
- Prepare for service; polish cutlery/glassware, stock side stations, etc.
- Provide friendly and informed response to questions regarding menu and wine selections.
- Deliver timely food and beverage service according to specific restaurant standards as advised by the Service Manager.
- Advice on and promote items on the menu.
- Order items with speed and accuracy.
- Maintain a clean and sanitary workstation.
- Run Food efficiently and with a sense of urgency.
- Removal of all dirty dishes, glassware and cutlery.
- Replenish / stock work area.
- Quick and detailed completion of assigned side duties.
- Adhere to MLSE service standards and policies.
- Follow all MLSE Health & Safety policies and procedures.
- Work in compliance with the provisions of the Occupational Health & Safety Act.
Qualifications
Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.
- 3+ years experience in a high volume restaurant environment
- Smart Serve certification required
- Excellent interpersonal and communication skills
- Knowledge of POS systems an asset
- Work well under pressure; balance multiple tasks simultaneously
- Must be available to work a variety of shifts including days, afternoons, evenings, weekends and holidays
- A winning attitude
Additional Information
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
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