Job Description
Job Summary
The Branch Accounting department handles the accounting for branches across Canada. This position reports directly to the Branch Accounting Assistant Manager and shall be directly responsible for performing data entry and related duties in posting accounts receivable payments. Other responsibilities include checking accounts in arrears to ensure appropriate actions are taken, contact customers to seek payment, monitor progress of payment, maintenance of accurate data analysis documents, are expected to follow established procedures for processing receipts/cash and sorting and filing documents after posting. This position involves diplomatic interaction with customers to collect payments and support any account inconsistencies to facilitate swift payment of invoices due to the organization.
Key Duties and Responsibilities
- Input, post and reconcile daily payments from customer in the accounting system
- Review and maintain open AR and AP balances; investigate as needed
- Contact customers to secure payment information, address disputes and/or provide necessary backup and documentation as required until full debt is closed
- Make arrangements for payment of outstanding and late accounts
- Build working relationships with internal departments to resolve customer disputes in a timely manner.
- Ensure the strict confidentiality and privacy of financial transactions as they relate to the organization and its customers.
- Investigate and resolve billing discrepancies or misapplied cash transactions
- Other tasks and projects as may be required.
Qualifications/Competencies
- Minimum 1-2 years of direct work experience in collections or accounting
- Computer literate with basic knowledge of Microsoft Office and accounting software, AS400 and SAP preferred.
- Must possess a high level of moral judgment for handling confidential information and monetary transactions.
- Able to perform simple account reconciliations.
- Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
- Effective attention to detail and a high degree of accuracy.
- Strong work ethic and positive team attitude.
- Excellent teamwork and team building skills.
- Able to effectively communicate both verbally and in writing, in English and in French (a preferred)
- Strong problem identification and problem resolution skills.
Educations/Certifications
- High school diploma required or equivalent experience
- College degree with a background in bookkeeping or accounting preferred
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.
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