Job Description
The Accounts Receivable Administrator is responsible for managing the company's receivables, ensuring accurate and timely processing of invoices, monitoring customer payments, and maintaining strong relationships with clients. This role requires excellent communication skills, attention to detail, accuracy and the ability to work collaboratively within a team environment.
Core Responsibilities:
Collection Activity and Payment Processing:
- Monitor and track customer payments, ensuring they are received on time.
- Follow up on outstanding payments and communicate with customers regarding payment discrepancies or delays.
Cash Applications and Account Reconciliation:
- Record and reconcile payments received, ensuring accurate allocation to customer accounts.
- Conduct regular reconciliations of AR and COD accounts to ensure accurate and up-to-date records.
- Maintain a clear audit trail and documentation of all account reconciliations.
Credit Adjudication:
- Review and process new customer credit applications, providing sound recommendations based on creditworthiness for management
- Analyze and interpret credit reports, financial statements and other forms of security
- Validate and maintain up to date and accurate customer master data
- Conduct proactive credit reviews and assess existing customer credit limits to manage risk, support business growth and improve cash flow
Invoice Processing:
- Generate and distribute accurate and timely invoices to customers.
- Verify the accuracy of invoice information, including pricing, terms, and discounts.
- Coordinate with other departments to obtain necessary supporting documentation for invoicing.
Customer Relationship Management:
- Serve as the primary point of contact for customer inquiries related to invoices and payments.
- Build and maintain strong relationships with clients, addressing any concerns or issues promptly and professionally.
- Collaborate with sales and customer service teams to resolve customer disputes and ensure customer satisfaction.
Reporting and Analysis:
- Prepare regular reports on accounts receivable status, including aging reports and cash flow projections.
- Analyze receivables data to identify trends, potential risks, and opportunities for process improvements.
- Provide insights and recommendations to management based on accounts receivable analysis.
Other
Mandatory Requirements
- Years of Experience: 2+ Knowledge of A/R processes
- Bachelor's degree in finance, accounting, or a related field is preferred.
- Strong knowledge of accounting principles and practices, interest in Credit designations
- Experience with Credit Insurance is an asset
- Proficiency in using accounting software and MS Office applications, particularly Excel.
- Excellent attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Effective communication, negotiation and interpersonal skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Experience within the construction industry, and knowledge of liens and bonds is a plus.
- Software/System Experience: Proficiency in O365, and Internet Information Gathering/Research
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