Job Description
Job Title: Office Coordinator
Reports To: Team Lead, Student Services
Job Purpose:
The Office Coordinator works with a team of professional staff that support the student leadership and goals of the organization. The Office Coordinator supports the CCSAI offices and acts as a frontline ambassador for CCSAI to students, college staff and external stakeholders. The Office Coordinator will be required to work, effectively, and to foster cooperative relationships, with student leaders as part of a student-focused organization.
Hours of Work: Monday to Friday, 8:30 – 4:30 with some evening and/or weekends as required.
Work Location: Primarily located at Progress campus, with travel to other campuses as required.
Duties and Responsibilities
Administrative & Frontline Support:
- Opens office for 8:30 am and closes office at 4:30 pm
- Answers inquiries from students and college community in person, telephone and e-mail
- Actively monitors Zendesk and responds to LiveChat requests
- Ensures that general inquiries are directed appropriately and/or answered in a timely and professional manner
- Administers and supports all CCSAI services (advocacy, domestic student health plan, lawyer service, Fresh Produce Box, First Impression, Go Transit program, Foodbank etc.)
- Assists students with, as well as maintains, the fax, photocopier and other equipment in the office
- Manages all incoming and outgoing mail (opening, distributing, posting) including coordinating couriers and office services
- Coordinates voice mail announcements regarding changes to regular hours of work
- Prepares and distributes correspondence relating to office operations
- Ensures the office reflects a professional image by keeping it organized including cleaning office kitchen, watering plants, removing clutter, breaking down boxes for recycling, etc.
- Reconciles front desk revenue daily/monthly and deposits to the safe (ticket, faxing, printing, health plan, Fresh Produce box, etc.)
- Monitors and maintains inventory levels of our office supplies
- Maintains storage areas
Student & Special Event Support:
- Supports CCSAI events and activities.
- Provides catering support, meeting set up and clean up for various meetings and activities as required
- Coordinates posting of posters
- Coordinates service fair(s)
- Fully conversant with, and fully adheres to, the bylaws, rules, regulations, policies and procedures of the CCSAI & the College
- Other duties as assigned by the Student Services Team Lead and/or Manager Student Support
Qualifications
Education:
- Study in Business Administration or a related field or equivalent combination
Customer Service Experience:
- One year experience in customer service
Specialized Knowledge:
- Demonstrate knowledge in Dropbox, Outlook and Windows Office suite
Skills & Abilities:
- Excellent oral, written and interpersonal communication skills
- Demonstrated commitment to quality front-line services
- Experience with cash/POS
- Strong problem-solving and advanced organizational skills to support multi-tasking
- Ability to work independently and to perform effectively as a member of a team
- Ability to work effectively under pressure and to consistently exercise good judgement
- Ability to maintain confidentiality and display tact and diplomacy in all situations
- Ability to manage conflicting priorities and deadlines
PLEASE APPLY FOR THIS POSITION AT:
https://ccsai.bamboohr.com/careers/69?source=aWQ9Nw%3D%3D
We thank all those who apply but only those individuals selected for further consideration will be contacted. We are committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
Job Type: Full-time
Salary: $35,000.00-$42,000.00 per year
Benefits:
- Extended health care
- On-site childcare
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Wellness program
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Toronto, ON M1G 3T8: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
Application deadline: 2023-07-28
Expected start date: 2023-08-21
Apply
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