Job Description
Your invitation
At Fibernetics, we offer a high energy, professional yet casual work environment with the opportunity to make a difference every day. It's an environment where everyone’s contribution is rewarded and valued. We take pride in our ability to have fun and celebrate our successes together. In return, we are looking for individuals that can thrive in our environment and turn technology problems into opportunities to grow. If we are describing you, then consider being a part of the Fibernetics Team!
What makes us awesome:
- Competitive salary
- Attractive health & dental benefit plan
- Three weeks of vacation to start
- Paid day off for your birthday
- Two paid days for volunteering with a charitable organization
- Paid afternoon off on Christmas Eve and New Year’s Eve
- Full kitchen with free coffee and tea
- Fully equipped on-site gym open to employees 24/7
- Free home phone and internet for qualifying locations
- Amazing work culture!!
Ways you contribute:
- Be the liaison between the Sales team and Service Delivery for new customer set-up information, helping to ensure clean Order Packages are submitted
- Track daily attendance and work from home. Need to have an awareness of each team member’s location (in-office/remote)
- Monitor progress towards established KPIs for each Team Member
- Track Sales Rep commissions
- Coordinate spot bonuses with the sales and finance team
- Receive, review and approve time off requests for the department with manager input
- Organize team bonding events
What makes you awesome
Primary Requirements:
- Experience working with customers in-person or on the phone
- Experience with customer relationship management (CRM) software
- High level of customer service and enthusiasm
- Strong organizational skills and ability to multitask
- Excellent verbal and written communication skills
- Exceptional attention to details
- Proficiency with Microsoft Office Suite, particularly Excel and Word
Skills considered an asset:
- Prior Sales Administrator experience
- Experience working with HubSpot CRM
Job Type: Full-time
Benefits:
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Waterloo, ON N2V 2L7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your salary expectation for this role?
Work Location: Hybrid remote in Waterloo, ON N2V 2L7
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