Job Description
Your company, your values, your career!
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
The Bartender will contribute to the overall success of the hotel by providing superior guest service and upholding quality standards for Coast Hotels' food & beverage operations.
Responsibilities:
- Provides customer service by pouring all drinks as per industry standards, maintaining full product knowledge, up selling and promoting specials, taking, relaying, and serving food and/or beverage orders, providing food and/or beverage product knowledge.
- Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling inquiries related to area of specialty.
- Handles cash, cheques, credit and debit card transactions in accordance with hotel policies; verifies all credit cards and room charges.
- Checks on guest satisfaction and follows up on requests where possible and appropriate.
- Ensures the safety and security of the property, the ambassadors, and guests when completing tasks.
- Stocks supplies and maintains inventory levels.
- Demonstrates a customer service attitude with internal/external contacts.
- Ensures opening and closing duties are performed, ensures the bar is neat and clean, and balances monies and charges.
- Adheres to quality and industry standards.
- Other duties as required and assigned.
Skills/Knowledge/Experience:
- Secondary school diploma.
- Industry-specific certifications such as FOODSAFE and Serving It Right.
- Hepatitis A vaccination is recommended.
- Professional attitude and appearance.
- Excellent communication, interpersonal, and customer service skills.
- Ability to multi-task with a high attention to detail.
- Ability to work as part of a team and independently.
- Strong time management and organizational skills.
- Knowledge of health and safety regulations.
- Ability to work in a fast-paced, customer service-oriented environment.
Additional Skills
- 1-year experience in a similar position.
- Workplace Hazardous Materials Information System (WHMIS) training an asset.
- Squirrel experience an asset.
- Cash handling experience an asset.
- Knowledge of the products and facility in area of expertise.
- Industry-specific certifications such as Bartender emerit an asset.
- Able to work a flexible schedule, which includes evenings, weekends and holidays.
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST !
Apply
Go Back