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cashier and checker

Job Description

Company:

PAY RANGE: $18.00- $20:00 per hour.

SUMMARY:

Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.

ESSENTIAL DUTIES: include the following. Other duties may be assigned.

• Greets customers at the cashier window in a pleasant and professional manner.

• Computes customer bills.

• Receives cash, checks and credit card payments from customers; records amount received.

• Makes change and issues receipts to customers.

• Provides cash refunds or credit memorandums to customers for returned merchandise.

• Operates cash register.

• Reconciles cash drawer daily.

• Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the service advisor or other appropriate individual.

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

• Maintains and files repair orders and parts invoices.

• Closes all open invoices.

• Assists service and parts department with telephone coverage.

• Provides clerical and secretarial assistance to parts and service departments.

• Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.

• Maintains a professional appearance.

• Keeps work area neat and clean.

• Performs other duties as assigned.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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