Job Description
Job ID: 232304
Location: Anjou, Montreal
Address: 7999 Blvd Les-Galeries-d'Anjou, H1M1W9 QC Canada
Hourly/Salaried: Hourly
Full Time/Part Time: Full Time
Position Type: Regular
Cashiers provide friendly, professional and knowledgeable service to all clients in a support capacity. They complete transactions accurately and efficiently to expedite the client’s transaction, while suggesting possible complementary products and tools for their purchase.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service
- Complete transactions accurately and efficiently, leveraging Mobile Point-Of-Sale (MPOS) technology as necessary.
- Process returns/exchanges in a courteous manner.
- Engage clients in appropriate conversation while completing transaction, and provide gift-wrapping when required.
- Provide basic store and product information to clients as needed.
- Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
Store Presentation
- Assist in maintaining standards of cleanliness and organization within the cashier zone.
- Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
- Participate in programs to reduce shortage/loss.
Merchandising and Operations
- Comply with all cash handling and related procedures.
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
EXPECTED SKILLS AND QUALIFICATIONS
- 1-2 years of retail/client service industry experience in a fast paced environment.
- Previous cash handling or cashier experience is preferred.
- Comfortable in engaging clients in conversation at the cash area.
- Ability to multi-task, while providing professional and outstanding client service.
- Effective time management, problem solving and communication skills.
- A High School graduate or equivalent.
- Flexible availability including evenings, weekends and holidays is essential.
ADDITIONAL INFORMATION
Physical Requirements:
- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.
COMPANY OVERVIEW
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.
Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.
Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.
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