Job Description
MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.
WHY YOU SHOULD WORK WITH US:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.
JOIN OUR TEAM!
We are looking for a motivated Settlement Outreach Worker to join our Newcomers & Community Building team!
POSITION FUNCTION:
- Under the supervision of Manager/Coordinator, Settlement Outreach Worker is responsible for providing direct client service and program delivery support for MOSAIC Newcomers and Community Building Program in Vancouver, Burnaby, New Westminster, Tri-cities and Surrey. Through integrated service approach, the Settlement Outreach Worker performs one-on-one detailed needs assessment and referrals, information and orientation, group orientation and information, community connections, client outreach, service bridging, resource development, and delivery assistance to eligible clients. As directed by the Supervisor or referred by other Settlement workers, the Settlement Outreach worker will identify clients’ needs and accompany clients to access community resources.
QUALIFICATIONS:
- Have experience (2 or more years) in working with immigrants and refugee families.
- Have experience (2 or more years) in social service, individual settlement counselling session, presentation, group facilitation and community outreach.
- Experienced in establishing professional and confidential boundaries with clients.
- Have a bachelor’s degree in social services, Humanities, Social Work or Counselling, and or equivalent life experience.
- Excellent knowledge of English and working knowledge of another language (Arabic or Tigrinya preferred).
- Knowledge of community resources
- Knowledge working with people of diverse backgrounds.
- Strong administrative skills.
- Strong time management and organizational skills.
- Ability to work independently and as part of a team.
- Have a working knowledge of standard office equipment and software applications (O365, virtual platforms, word processing, MS forms and spreadsheets).
OTHER REQUIREMENT:
Current and satisfactory Criminal Record Check
HOURS:
35 hours per week. Funding contract last until end March 2025. Candidate must be able to commute to HQ (Boundary, Vancouver), Highgate office (Kingsway, Burnaby), and Newton (King George, Surrey).
BENEFITS:
A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.
DEADLINE: July 31, 2023
IMPORTANT NOTES:
- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace, Code of Conduct, and COVID-19 Vaccination.
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