Salary 30 - 50 CAD Company Harry Rosen Website www.harryrosen.com Headquarters CEO Revenue Type Sector Founded
Job Description It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.POSITION: Customer Service Representative (Full-time)REPORTS TO: Customer Service LeadLOCATION: Rideau CentreOWN YOUR STYLE AND YOUR FUTUREHarry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for nearly 70 years and have been officially recognized as one of Canada’s Best Managed Companies.We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:Providing exceptional service to our Clients and our Associates at our Cash DeskPerforming daily cash handling functions including opening/closing registers and processing all sales transactionsBagging and tissuing purchased product on behalf of customersAnswering store phonesMaintaining the Service deskUpdating and maintaining client information files including membership in our Sartoria Loyalty programAssisting with Inter-store transfer processing and e-commerce requests and shipmentsAssisting clients who have purchased on-line but are picking up products in-storeSuccessful candidates will require:2 years’ experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.A strong service orientation – a demonstrated desire to wow our customers!Detail orientedDemonstrated interest in technology and how to use tech innovations to support the retail Customer Service functionThe ability to work effectively as part of a teamStrong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for serviceStrong communication skillsWhat are the perks of the job?Opportunities to additionally earn monthly and annual Team bonusesBest in industry discounts and special purchase opportunitiesA comprehensive flexible benefits packagePension and Group RRSP Programs that grow with youA modern, digitally advanced workplaceA coach committed to supporting the achievement of your personal career goalsA culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion CouncilAn employer that values internal growth and promotion and is committed to succession planning for your futureWe thank you for your interest in this opportunity.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Apply Go Back