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customer relations

Job Description

Skills:

1.) Bilingual: Spanish & English

2.) Eduational Degree: High School Diploma & Secretarial Studies

3.) Minimum Experience: One Year

Qualifications

• Time management skills to prioritize activities, especially when there is a high volume of tasks
• Attention to detail to ensure that all company memos are free of any errors
• Positive attitude for greeting clients in a friendly manner upon arrival to the office or through the phone
• Communication skills to be able to communicate with internal team members or clients and understand their needs
• Strong organizational skills to keep multiple calendars organized
• Administrative skills to be able to use basic computer programs including Microsoft Office
• Flexibility to be able to move between activities and duties quickly if priorities change

Responsabilities

• Welcoming and greeting guests, answering phone calls, directing visitors, and taking messages for the company
• Takes customer complaints or issues and pass them on to the appropriate parties
• Creates and distributes memos through email, letters, or telephone calls
• Schedules and maintains the calendar of company executives
• Organizes and files company documents
• Provides support for teams when necessary

Job Type: Full-time

Salary: $17.00-$17.01 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• York, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Spanish (required)

Work Location: In person

Application deadline: 2023-07-31
Expected start date: 2023-08-07

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