Job Description
Customer Service/Data Entry/ Reception
Stouffville Optometry is currently looking for someone interested in a hybrid position. This position will include a few different areas of our clinic. The position will be 4-5 days per week and include a variety of duties including patient care and working with contact lens and glasses deliveries and invoices. Working within an EMR system and great Customer Care focus is a must for this job. Candidates will work well both independently and in a team setting. Some lifting and bending are required for this position.
Job Description
The Customer Service / Data Entry Specialist/ Receptionist will, review invoices, work with spreadsheets ( some excel experience is required). The candidate should be customer focused and well spoken when dealing with patients and vendors. Some Medical experience would be an asset. Front Desk work will also be required, booking appointments, testing, phones, patient charts, returning emails and working within an EMR system.
Responsibilities
- Process orders by entering information into a spread sheet. Tracking orders.
- Calling Patients, making appointments, answering inquiries.
- Patient vision testing, filing, emails, scanning, faxing.
- Prepared to learn all facets of the vision care industry.
- Other duties as assigned
Education/Experience/Skills Requirements
- High School Diploma or GED preferred; or equivalent experience.
- Previous experience working in a customer service is an asset
- Must be comfortable using computers for information processing preferred
- Must be proficient in using Microsoft Office, and computers
- Must possess good organization and communication skills
Job Type: Full-time
Salary: From $18.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
Schedule:
Ability to commute/relocate:
- Stouffville, ON L4A 3R4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- reception or customer service: 1 year (required)
Work Location: In person
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