Job Description
Position: Senior Professional Development Coordinator
Reports To: Manager, Professional Development Operations
Contract Type: Indefinite, Full Time
The Chartered Professional Accountants of British Columbia (CPABC) is seeking a detail oriented, collaborative and results-driven individual for the position of Senior Professional Development Coordinator. We are proud and honoured to have been recognized as one of BC’s Top Employers for a fourth consecutive year in 2023. Come join a collaborative network of like-minded professionals and take the first step towards an exciting opportunity by applying to theposition.
Job Summary
Reporting to the Manager, PD Operations, the Senior PD Coordinator is responsible for providing logistical support to seminar instructors, including both on-site and web-based seminar administrative support, as well as coordinating the Executive Program and conference days. This position is also responsible for assisting with in-house programs and preparing author and instructor contracts.
Key Responsibilities:
Instructor Support
· Liaise with PD instructors, including Executive Program and conference days facilitators, to confirm seminar logistics and materials, following up with instructors if not received by due date;
· Send reminder emails to instructors to confirm seminar logistics, updates or changes, registration numbers, and class lists;
· Coordinate conference day details with speakers, including confirming logistics, preparing and formatting course materials and handouts, preparing QR codes and links, and preparing housekeeping and closing scripts;
· In collaboration with the Manager, PD Operations and Associate Director, PD Program, coordinate certificate programs / series logistics and delivery, liaising with instructors and following up for seminar materials, coordinating video recordings and quiz questions;
Customer Care and Program Delivery
· Provide Professional Development information to members and non-members;
· Host and monitor live webinars, providing program delivery support as required (e.g. create Zoom meetings, entering polling questions, coordinating and hosting walkthroughs, announcing housekeeping information, presenting instructor introductions, providing general troubleshooting support, tracking attendance and preparing attendance report);
· Provide on-site administrative support for program delivery, including setting up the registration table (banners, sign-in sheets, etc.), setting up required A/V equipment (projectors, monitors, etc.), ensuring proper room setup, troubleshoot any material or A/V issues the instructor may encounter, address last-minute special meal requests with the venue, register last-minute walk-ins and process payment as appropriate, complete “close up” activities (e.g. take down projectors and banners, store materials, etc.)
Department Administration
· Assist with entering seminar expense invoices into the PD Financials system, ensuring details (calculations, codes, records, etc.) are correct and authorizations are in place;
· Prepare on-demand revenue sharing calculation and reporting;
· Assist with entering PD seminar expense accruals into the PD Financials system;
· Review and edit seminar material for second-level review, making corrections as required, and preparing the print file for instructors and electronic file for course registrants;
· Assist with training of new staff on material formatting, Zoom monitoring and other responsibilities, as required;
· Prepare and send out author and instructor contracts, following up as required;
· Other duties and responsibilities as may be assigned from time to time.
Key Requirements:
· Post-Secondary degree in a related discipline, or equivalent experience;
· Three (3) to five (5) years of experience in an Event Registration, Office Administration or Coordinator role, or similar capacity;
· Excellent interpersonal, communication and presentation skills, both verbally and written;
· Sounds judgement and discretion in dealing with highly confidential & sensitive information;
· A high degree of tact, diplomacy and professionalism;
· Process oriented with excellent attention to detail and problem solving skills;
· Intermediate proficiency with MS Office, including Word, PowerPoint, Excel and SharePoint;
· Ability to work collaboratively as a key member of a team and independently with minimum supervision;
· Meticulous attention to detail, refined organizational and time management skills;
- Proven ability to prioritize competing requirements and deadlines under pressure.
If this job outline describes you, please email your résumé and cover letterto HRCPABC@bccpa.ca. This posting will remain open until filled.
We thank all candidates who respond; however, only those selected for an interview will be contacted.
Why join our team? CPABC offers an entrepreneurial environment with a competitive compensation package. At CPABC we live our core values:
· We Are Open
· We Work Together
· We Communicate
· We Improve Every Day
· We Are Professional
· We Laugh and Celebrate
About CPABC
The Chartered Professional Accountants of British Columbia (CPABC) is the training, governing, and regulatory body for over 39,000 CPA members and 6,000 CPA students and candidates. CPABC carries out its primary mission to protect the public by enforcing the highest professional and ethical standards and contributing to the advancement of public policy. CPAs are recognized internationally for bringing superior financial expertise, strategic thinking, business insight, and leadership to organizations. CPABC is proud to have been presented with a fourth consecutive BC Top Employer award in 2023.
Job Types: Full-time, Permanent
Benefits:
- Commuter benefits
- Dental care
- Employee assistance program
- Flexible schedule
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
Schedule:
Experience:
- Administrative Support: 3 years (required)
Work Location: Hybrid remote in Vancouver, BC V6B 4N6
Application deadline: 2023-07-26
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