Job Description
About us
Nitehawk Year Round Adventure Park is a small business in Grovedale, AB T0H 1X0. We are innovative, challenging, fun, and our goal is to promote fresh air family fun within the community. .
Our work environment includes:
- Modern office setting
- Growth opportunities
- Work-from-home days
GROUP & EVENTS COORDINATOR
As the Group & Events Coordinator, your primary responsibility is to assess the needs of Nitehawk's guests and ensure that their special events run successfully. The Group & Events Coordinator role involves working closely with various departments to meet all guest requirements. Additionally, you will need to promote our facility to multiple organizations and professional associations effectively. Strong communication skills are essential for this role, as you will interact with team members and guests.
REPORTING RELATIONSHIPS
Reports To: General Manager
Supervises: Volunteers and Team Members assisting in the execution of events
GROUP & EVENTS COORDINATOR-SPECIFIC ACCOUNTABILITIES:
· Lead and execute all guest-focused & public events on behalf of Nitehawk Year-Round
Adventure Park
· Discuss requirements with guests and take detailed notes about event/function
requirements
· Consultation with caterers, chefs or cooks, and bartenders to help them develop
food/beverage menus that meet guests' needs/wants
· Prepare quotes for group and event bookings for guests
· Determine requirements for the serving team and supplies, and plan for setup and
takedown of event
· Maintain proper liquor controls (i.e., tickets) and monitor alcohol service
· Room & facility Setup/Clean-up (with help as requested)
· Ensure that equipment is adequately cleaned and maintained (i.e., tents, tables, and
chairs)
· Follow up with guests after functions to collect guests’ feedback, and deal with any
complaints
· Identify the objectives of the event and determine the requirements that are needed to
accomplish those objectives (for example, facilities and services)
· Meet with trade and professional associations and other groups to promote meeting,
conference, convention, and wedding services and potential research of future sponsors
· Recruit, supervise, train, and schedule volunteers/team members for group and private
events
· Meet with sponsors and organizing committees to plan the scope and format of events,
establish and monitor budgets, review administrative procedures, and discuss progress as part of event/group sales
· Co-ordinate services (for example, catering, signage, displays, audio-visual equipment,
printing; this role may require other services) and deal with any problems that arise
· Develop crowd management and risk management systems
· Receive and process registrations
· Supervise Team-Members and volunteers during the execution of events
· Identify the event elements, determine logical sequencing, and develop efficient
schedules
· Select sites and co-ordinating building and property services (for example, audio-visual
and technical details, decorations, seating)
· Prepare strategies to ensure that the event site complies with all required legislation and
regulations, including those related to health and safety
· Source entertainment options
· Ensure risk management of all events by distributing material such as registrations
forms, Release of Liability forms, Photo Release Waivers, and all other necessary
documentation
· Negotiate rates with suppliers, control expenses, and administer financial procedures
· Identify and select appropriate registration, admission controls, and guest greeting
systems for an event
· Design and implementing public relations campaigns; promoting sponsorships and
facility rentals
· Prepare and distributing event meeting minutes
· Assist in communication strategies and programs designed to inform staff, guests, and
the community of Nitehawk Year-Round Adventure Parks events and projects
EDUCATION AND EXPERIENCE:
· Graduate or current student of public relations, event planning, or marketing program
from a post-secondary institution.
· High School Diploma
· 3+ years of experience working similar role
· Clean Class 5 driver’s license
· Knowledge of Word, Excel, and Google; forms, sheets, and docs
· Ability to use Survey Monkey and Canva
· Pro-serve Certification & Food Safe
SKILLS, INTERESTS, AND VALUES
- Proven experience with a minimum of 3 years in management positions in the event management, project management, customer service, business development, or sales-related work
- Have an outgoing, energetic, and friendly personality
- Show commitment to exceeding guest expectations at all times
- Well-developed interpersonal skills to deal effectively with a variety of people.
- Ability to organize goals and define projects through analytical thinking, problem-solving and decision-making skills
- Enthusiastic with a passion for the outdoors
- Organizational skills to handle the administrative functions of the position
- Ability to remain composed when faced with unexpected problems and stressful situations
- Ability to work in a fast-paced consumer-driven environment and make responsible decisions quickly
- Team player and willing to help in other areas as needed
WORKING CONDITIONS
- Expect to work mainly outside during events; possibly during inclement weather conditions.
- Prep work will be both indoors and outdoors.
- The length of a working day may vary depending on how busy the area is or deadlines with timelines and needs for the success of a particular project
- May lift, push, pull, or carry items weighing up to 35 pounds on an occasional basis
- Prepare to work in inclement weather conditions. Ability to supply your own appropriate outerwear. Nitehawk Year-Round Adventure Park will endeavor to provide branded outerwear when available
HOURS OF WORK
- This position is Full-Time. Approximately 30-44 hours per week
- Hours will include working weekdays, weeknights, weekends, and holidays
- Hours may increase depending on the timeline of the events
Job Type: Full-time
Salary: $22.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
Schedule:
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
Work Location: In person
Application deadline: 2023-07-31
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