Job Description
Job Summary:
We are seeking a reliable and customer-oriented individual to join our team. As a counter clerk, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth dining experience. Your primary responsibility will be taking orders, processing payments, and serving food and beverages to our guests in a timely and efficient manner.
Responsibilities:
- Greet guests in a friendly and welcoming manner, maintaining a positive attitude at all times.
- Take customer orders accurately and efficiently, using our point-of-sale (POS) system.
- Answer customer inquiries regarding menu items, specials, and restaurant policies.
- Prepare and serve food and beverages to guests, ensuring high quality and presentation standards.
- Process cash, credit card, and other forms of payment accurately and securely.
- Maintain a clean and organized counter area, including condiments, napkins, and utensils.
- Monitor and manage the availability of food items, restocking as needed.
- Collaborate with the kitchen staff to ensure smooth order preparation and delivery.
- Handle customer complaints or concerns in a professional and timely manner, seeking assistance from a manager when necessary.
- Adhere to food safety and sanitation guidelines, maintaining a clean and safe work environment.
Wage starts at $20 per hour. Weekend availability is a must.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
Salary: $20.00-$25.00 per hour
Benefits:
- Casual dress
- Discounted or free food
- On-site parking
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Every Weekend
Supplemental pay types:
Ability to commute/relocate:
- Cranbrook, BC V1C 3S3: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
Licence/Certification:
- Food Handler Certification (preferred)
Shift availability:
Work Location: In person
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