Job Description
Night Auditor (Full-Time)
MTN HOUSE by Basecamp, Canmore
About Basecamp Property Management Ltd
Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.
MTN HOUSE by Basecamp will be a new luxury property added to the Basecamp Properties portfolio. MTN HOUSE will have 99 newly renovated hotel rooms, an elevated fine dining restaurant and a Nordic Spa (opening July 2024). MTN HOUSE will represent a luxurious hotel, with all amenities right on location, so all guests can enjoy an experience like no other in the heart of the mountains.
Why Work for Us?
- Western Canada's fastest-growing hospitality brand.
- Group health benefits plan (Dental, Vision, Paramedical, and more) – 75% covered by employer.
- Employee, Family and Friends discounted rates at all Basecamp Properties.
- Company paid staff events.
- A hands-on people focused Basecamp culture.
- Available staff housing (Must provide a clean criminal record check).
Position Overview
Under the supervision of the Front Office Manager, you are responsible daily check in and out procedures, handling guest inquiries, and providing basic concierge services.
Wage: $20-$21
Start Date: June 26th, 2023
Full-time/Permanent
Key Responsibilities
- Complete Nightly administrative tasks including payment processing, reconciliation of all payment accounts for rooms and F&B departments, Damage deposit releases, and Bank batch closes.
- Conduct basic security procedures including property walk-arounds (interior and exterior) and security camera monitoring.
- Comfortable with contacting law enforcement, EMS and fire services should the need arise
- Fire Panel operation as needed.
- In-person check-ins and checkouts of hotel guests
- Responded to in-house guest requests and external request via in-person, phone, online messaging and email.
Requirements
- 1-2 years of previous experience in an elevated setting is preferred but not required.
- Hotel PMS experience preferred but not required. Knowledge of Webrez Pro is an asset.
- Able to work well independently with no supervision.
- Comfortable with working overnight shifts (11pm-7am)
- People forward mentality with a can-do attitude.
Job Type: Full-time
Salary: $20.00-$21.00 per hour
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