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The Salvation Army Logo

front desk agent

6a69423

Winnipeg

Today

32178 CAD

The Salvation Army


Job Description

Residential Care Workers FRONT DESK - Casual On Call (Friday - Saturday - Sunday focus)

$1.47per hour various shifts

JOB PURPOSE:

The Residential Care Worker provides a safe and secure environment for residents and visitors

Characteristic Job Duties:

The incumbent is responsible for the following range of job duties characteristics:

· Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include safe storage and recording of prescribed medications

· Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports

· Liaises with referral sources and other external agencies as needed (IE: Welfare, police, urgent situations)

· Coordinates client care relating to security issues; may be directly involved in taking random urinalysis, as well as breathalyzer tests with clients, doing bed checks, ensures adherence to check in times and curfews

· May carry out inspection/security checks of property and grounds in accordance with policies and procedures

· Handles the admission, orientation and evaluation of clients’ understanding of rules, ensures ongoing enforcement of policies, which may include client discipline

· May handle finances relating to room rentals and meal tickets, receipting of same

· May serve as reception for shelter

· May prepare or provide simple meals for clients/residents

· Performs other duties as assigned

Note: Not all incumbents perform all of the duties described above but perform a similar range of duties

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

MINIMUM EDUCATION LEVEL ATTAINED:

The successful job applicant will have completed high school, plus specialized courses of up to six months (Addictions facilities.)

Note: An alternative level of education and experience may be acceptable

SPECIAL LICENSES, DIPLOMAS, CERTIFICATIONS OR REQUIREMENTS:

The successful applicant will hold/have:

Addiction Facility – Addictions counselling Courses

See Precautionary Measures

MINIMUM PRIOR RELATED EXPERIENCE:

The incumbent must have the following experience before hire:

More than three months but less than one year of prior related experience, including experience with frontline work in a social services setting

PHYSICAL EFFORT REQUIRED:

The performance of the job requires moderate amounts of keyboarding, and performing walk abouts

CONCENTRATION REQUIRED:

The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information

RESPONSIBILITY FOR FINANCIAL RESOURCES:

The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise us of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget.

HUMAN RESOURCES:

The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and or students

WORK ENVIRONMENT

The incumbent will work under the following disagreeable conditions:

· Dealing with angry people

· Abusive People

· Verbal abuse

· Isolation

· Work schedule affecting lifestyle

· The incumbent may have little to no travel required

· The incumbent carries a pager/walkie talkie and will work shifts

Exposures to Hazards:

The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

· Physical attacks by others

· Exposure to infectious diseases

· Exposure to bodily fluids

· Sharp objects

· Other dangerous situations

Added by Winnipeg Centre of Hope

· Potential of Carpel Tunnel Syndrome

Precautionary measures:

The incumbent must take the following precautionary measures (in addition to health and safety rules):

· Universal precautions

· Immunization for Hepatitis B

· Vaccination against Tuberculosis

· Current Certification in First Aid/CPR

· Criminal Police Record Check

· Non-violent crisis intervention training

Added by Winnipeg Centre of Hope

· Use of protective masks (as needed)

Job Type: Casual

Salary: From $15.47 per hour

Flexible Language Requirement:

Schedule:

Supplemental pay types:

Experience:

Licence/Certification:

Work Location: In person


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