Job Description
LanguagesEnglishEducationSecondary (high) school graduation certificateExperience7 months to less than 1 yearWork settingHotel, motel, resortResponsibilitiesTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsProvide customer serviceRequisition materials and suppliesAdditional informationWork conditions and physical capabilitiesAttention to detailFast-paced environmentPersonal suitabilityClient focusDependabilityEfficient interpersonal skillsFlexibilityJudgementOrganizedTeam playerInitiativeAccurate
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