Job Description
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nationshttps://www.banffcentre.ca/history – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Region 3. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.
The Housekeeping Office Clerk is accountable and responsible for the efficient organization of all administrative functions of the Housekeeping department, as well as providing excellent service to guests and all Banff Centre departments.
Reporting to the Executive Housekeeper, below are some key accountabilities:
- Provide sound administrative assistance to the Housekeeping Supervisors to ensure the smooth operation of the department
- General office organization and assist in the cleaning of guest rooms and public areas when and where required
- Monitor and prepare all paper work relating to payroll based on scheduling information for approval by the Executive Housekeeper
- Record all work requests, both internal and external, and communicate those requests effectively
- Maintain and complete work order forms and follow up with Physical Facilities on completed maintenance requirements
- Sew and mend uniforms, clean and fold laundry and perform minor repairs to fabric when required
- Provide exceptional customer service to guests of Housekeeping and Custodial
- Respond to a wide array of requests, such as room deliveries, and lost and found inquiries
- Other duties as assigned
- Minimum 1 year of Office Administration experience required
- Must be proficient with Microsoft Office (Outlook, Word, etc.)
- Able to work with minimal supervision
- A high standard of customer service and strong organizational skills are required
- Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
- In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probationary period.
- This position pays $21.12 per hour working up to 40 hours per week on a rotating schedule.
- Benefits of working at Banff Centre are:
- Staff housing options (based on availability)
- Professional development
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff
- We are accepting applications for the Housekeeping Office Clerk position until 11:59: pm MST on Friday, July 21, 2023.
- Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
- Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
All Banff Centre for Arts and Creativity Employees are encouraged to be fully vaccinated against COVID-19.
Commitment to Diversity
Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.
FOIP Statement
Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.
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