Job Description
THE RIDLEY DIFFERENCE
Founded in 1889, Ridley College is a co-educational boarding and day school with over 750 students in JK to Grade 12 from more than 55 countries worldwide. Education at Ridley is 'learner-centred' and inquiry-based, enhanced by the International Baccalaureate (IB) curriculum. It places students at the heart of the learning experience and develops curiosity, open-mindedness, and agile thinking and doing. Guided by our vision, we aim to inspire flourishing lives to transform our globe.
We strive as a community to create a culture of belonging on campus based on trust, collaboration and cooperation, and to promote and deepen these shared values in all we do. Joining the team at Ridley means you are committed to life-long learning and development, have integrity and value being of service in a richly diverse community. Attracting, developing and retaining people who thrive in Ridley’s positive education culture that recognizes and celebrates individual strengths is critical to our success.
Ridley College is located on 90 picturesque acres in St. Catharines, Ontario, in the heart of the Niagara Peninsula and is comprised of a stunning blend of century-old buildings housing modernized technology. Our new, state-of-the-art teaching and learning facilities, slated to open in early 2024 as part of the ongoing Campaign for Ridley, will continue to reshape the learning experience for future generations of Ridleians and uphold Ridley’s place as a global leader in education.
OVERVIEW
We are seeking candidates for the position of Athletic Facilities Operations Manager. In this role, the candidate will oversee the daily activities of Ridley’s athletic facilities by coordinating the facility and programming, scheduling, managing equipment and acting as a main point of contact for all internal and external users while participating in the development of Ridley’s facility revenue generation strategy.
Key responsibilities of this role will be to:
- Oversee the day-to-day operation of the sports facilities (ice arena, gymnasiums, fieldhouse, squash courts, sports fields, off-site rowing facility, etc.) in accordance with school policies and procedures, including:
- Schedule and monitor facility bookings and usage, such as for co-curricular, academic, residential, and community (rentals) programming and/or activities into scheduling systems.
- Recruit, oversee, manage, train, and schedule our team of Building Attendants during facility operation hours as needed.
- Co-ordinate all equipment set-up and teardown needs with Facilities Sports Attendants staff.
- Facilitate and monitor sports equipment use related to programming, including acquisition, distribution, collection, cleaning, repair, and storage.
- Through market research, market development and best practices, create, support and guide Ridley’s alternative revenue generating opportunities within our sports facilities including, but not limited to: leagues, camps, tournaments and facility memberships in collaboration with the Community Connections Department.
- Works alongside the Physical Education department, Athletics, and Sports Attendants to manage all athletic-related equipment and setup/teardown related to programming, including:
- Manage procurement, distribution, collection, cleaning, repair, and storage of all athletic-related equipment.
- In collaboration with Grounds and Security, ensure proper maintenance and security of all athletic facilities, fields, pool, and courts, which includes work orders, repair requests and the distribution/collection of keys.
- Works with Athletics and coaching staffs to plan and execute game-day operations, which includes assisting with setup/teardown and coordinating major & minor officials.
- Provide oversight of facilities maintenance and security activities, ensuring Facilities operations and security staff are notified and appropriate requests made for required maintenance and repairs, keys and facility access, etc.
- Interact with and manage students, staff, faculty, and external rental groups using the facilities, including enforcing school policies where necessary.
- Ensure programming and other activities are conducted in accordance with school policies and procedures.
- Manage any/all registration for sport facility revenue generation programming including, but not limited to: leagues, camps, tournaments and facility memberships using the school's online registration system in collaboration with the Community Connections Department
- Assist with community rental relations and contract management, including developing, negotiation and implementation of revenue generating contracts for existing and new clients in collaboration with the Community Connections Department.
- Other duties as assigned.
QUALIFICATIONS
- Post-secondary degree in sport management, physical education, or related field with at least 3 years of experience as an athletic administrator. Accounting experience and/or related business degree is an asset.
- Demonstrated experience in a leadership/supervisory role preferably in a boarding school environment.
- Current certification for First Aid, CPR/Defibrillator, Mental Health, and First Aid Experience.
- Three years of experience in business development, planning, and sales with a strong business sense and entrepreneurial skill set.
- Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
- Ability to take initiative, anticipate problems and solve issues in a timely manner providing solutions that are imaginative, thorough, and practical.
- Reviews and analyzes analytics and data to make recommendations for changes.
- Excellent customer service, including ability to represent Ridley and its interests in a professional and conscientious manner.
- Effective written and oral communication skills, active listening skills and able to build positive relationships.
- Flexibility as work requires non-standard hours to manage facility operation, sport events and client relations. The incumbent is expected to be present (main point of contact) in the facility a minimum of three afternoon and evenings (to facility closure) during weekdays, and a minimum of eight weekend hours (Saturday/Sunday) during peak usage time (9am to 5pm) every two weeks on average.
HOW TO APPLY
Deadline for applications: July 28, 2023
As a condition of employment, a satisfactory Vulnerable Persons Screening Report must be provided. While all applicants are thanked for their interest, only those chosen for interviews will be contacted. Candidates must be eligible to work in Canada.
Ridley College is committed to fostering an inclusive, accessible, and equitable environment where everyone feels respected, valued and supported. Accommodations are available for applicants with disabilities throughout the recruitment process. If you are selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used in order to ensure your equal participation.
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