outside sales

Job ID:

7a53443

Location:

Toronto

Published:

Today

Salary 75000 - 60000 CAD

Company

Test Equipment Distributors Canada Inc.

Website

Headquarters

CEO

Revenue

Type

Sector

Founded

Job Description

Job Title: Bi-Lingual Outside Sales Representative-NDT

Department: Sales and Marketing

Reports To: Sales Manager

FLSA Status: Exempt

POSITION SUMMARY

Identifies customers using company computerized database and other NDT industry resources. Establishes outside company contacts through purchasing, quality, NDT, engineering or other knowledgeable contacts. Schedules calls on current or perspective customers as a regular routine. Responds to customer phone calls, fax and e-mail inquiries for equipment parts, supplies and accessories.

ESSENTIAL RESPONSIBILITIES, AUTHORITIES AND EXPECTATIONS:

Other duties may be assigned.

Respond to incoming sales calls from customers and calls on customers as needed.
Prospect new customers
Demonstrate products to customers
Acts as point contact for customers in geographic area.
Quote equipment and supplies for customers.
Acts as a customer service representative to ensure quality product(s) and service(s) delivery.
Responds to customer problems and refers issues to proper resource.
Support customer issues including follow up on orders and assisting in installations.
Enter new customer information and keep existing contacts and information up to date in SAGE CRM and SPIRE Accounting Software.
Arranges for and involved with product delivery and installation, where appropriate

OTHER RESPONSIBILITIES include the following:

Work with accounting regarding customer’s payment status.
Evaluate and recommend new products.
Utilize SAGE CRM and SPIRE accounting software databases for follow up activities.
Attend and support trade shows.
Provide Sales Manager with weekly update of activities including customer visits.
Attend internal company meetings and provides update on sales activities including those that could impact inside sales or service staff.
Cross train with other team members for backup.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must maintain an acceptable driving record according to our insurance carrier’s requirements. Must be fluent in French and English.

KNOWLEDGE/SKILLS/ABILITIES Complete understanding and ability to demonstrate all TED products. Ability to build and maintain professional customer relations. Excellent oral/written communication skills. Knowledge of MS Office 2000 (Word, Excel), SPIRE accounting software experience. Excellent phone etiquette. Able to multi-task. Customer service driven, teamwork and detail orientated, professional, upbeat, energetic, takes initiative, dependable, takes pride in work.

EDUCATION and/or EXPERIENCE Minimum High School Diploma or GED. Bachelor’s degree in Marketing/Sales preferred. ASNT level II in a least two non-destructive testing methods. Minimum of 3 years industrial field sales experience, 5 years of NDT experience, and 6 months customer service experience.

PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, walk, sit, talk, listen and hear. The employee is occasionally required to reach and carry with hands and arms, and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. The employee must be capable of driving at least 25,000 miles per year.

MENTAL REQUIREMENTS Ability to learn and comprehend basic instructions. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

WORKPLACE ENVIRONMENT While performing the duties of this job, the employee is occasionally exposed to the warehouse and manufacturing environments. The noise level in the work environment is usually quiet. Exposure to non-destructive testing chemicals and consumables.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by individuals assigned to this position. Individuals may be required to perform other tasks other than those specifically presented in this description.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Job Type: Full-time

Salary: $60,000.00-$75,000.00 per year

Benefits:

Automobile allowance
Dental care
Paid time off
Vision care
Work from home

Schedule:

8 hour shift
Monday to Friday

Supplemental pay types:

Bonus pay
Commission pay

Experience:

B2B sales: 10 years (Preferred)

Language:

English (Required)
French (Required)

Willingness to travel:

75% (Required)

Work Location: On the road

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outside sales

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