Job Description
About us
Dr Arif Surani and Associates is a modern eyecare practice in Hamilton. Our goal is to provide comprehensive eye care you can trust. Our team prioritizes your eye health and is committed to providing the highest level of patient education.
Are you an enthusiastic individual who enjoys interacting with the public? Consider this exciting opportunity as an Optometric Assistant at Dr. Arif Surani and Associates in Limeridge Mall. You will be the first point of contact in our clinic and play an integral role in the quality of care patients will receive. We are looking for someone who prides themself on the work they perform, is passionate about helping others and puts patient care first. The ideal candidate is detail-oriented, organized, and takes initiative. Previous experience in the optical or health care industry is a strong asset, however not required for the individual willing to learn. This is a new practice and we are looking for someone who is excited at the prospect of building something from the ground up. At our office, everyone has a voice, and new ideas to help improve the clinic are encouraged! If you are upbeat, self-motivated and an excellent communicator then this opportunity is for you.
We are looking for someone with the following characteristics:
- Possesses exceptional customer service skills
- Excellent written and verbal communication skills
- Strong work ethic
- Ability to interact with patients of all ages
- Professional and dependable
- Ability to multitask in a fast paced environment
- Computer proficient
- Interest in building and maintaining a social media presence for the clinic
- Strong judgment and problem solving skills to provide solutions for any schedule delays or no-shows in order to maintain patient flow
You can look forward to a fulfilling career where you will be responsible for but are not limited to:
- Assist in patient care, including gathering medical history and carry out preliminary testing
- Perform diagnostic tests including retinal imaging, visual field testing and OCT
- Handle front desk duties such as scheduling appointments, managing incoming and outgoing phone calls and checking patients in and out
- Financial duties such as accepting payments and submitting third party billing claims
- Overseeing medical referrals
- Maintain accurate and up-to-date medical records using electronic health record system
- Light cleaning and tidying to ensure cleanliness and organization of examination rooms and waiting areas
- Provide exceptional customer service to patients, addressing their needs and concerns
If you are unfamiliar with any of the above duties, we will happily provide training.
What does Dr. Arif Surani and Associates have to offer?
This is an opportunity to play a vital role in building a state-of-the-art practice. The clinic prides itself on a collaborative environment where your input will always be valued. We offer a competitive salary with an incentive program. We are also conveniently located in Limeridge Mall which is very easily accessible either by car or public transit.
If you are passionate about providing excellent patient care in an optometry setting, we encourage you to apply. Please submit your resume along with a cover letter highlighting your relevant experience. We are excited about the opportunity to build something together!
Job Type: Full-time
Salary: $18.00-$22.00 per hour
Schedule:
Ability to commute/relocate:
- Hamilton, ON L9A 4X5: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2023-08-01
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