Job Description
About E Clinic United Healing
E Clinic United Healing is a privately operated, inter-professional facility, that specializes in the treatment of patients of all ages who face conditions and injuries sustained from MVA (motor vehicle accidents). We are currently looking for a Clinic Receptionist for our Mississauga clinic.
About the Position
Reporting to the Assistant Manager and General Manager, the Clinical Receptionist will be responsible for providing administrative support to the clinic through timely completion of tasks. The role will involve opening and closing of the office, responding to and directing stakeholder enquiries, phone calls, faxes and emails, greeting clients and professionals, booking appointments, confirming patient appointments in advance and doing so in a professional manner with courtesy and respect. You will be the first person/interaction with the patients and first impressions matter to us.
Mandatory Requirements
- Available Monday-Thursday between 2:30pm-8pm (Closing hours will vary between 7pm-8pm)
- Effective and professional communication verbally and written
- 1 year of clinic reception experience
- Physically required to be in the Mississauga clinic location
The Position Responsibilities
- Managing reception operations and administrative responsibilities
- Closing the clinic and providing coverage when the other receptionist is away
- Greeting clients, booking their appointments in a professional, respectful and courteous manner
- Answering the phone, receiving faxes, forwarding emails and answering questions stakeholders may have
- Confirming patient appointments for next day
- Act as a key contact for clients, while providing reliable and timely resolution to inquiries
- Administration of client files and documentation
- Professional patient service and customer service
- Other tasks as assigned
Position Requirements
- Minimum of 1 year of experience with a Rehabilitation clinic or within healthcare system is required
- Bachelor Degree in a related field is preferred
- Universal EMR system knowledge an asset
- Knowledge of MVA procedures is an asset
- Exceptional communication skills
- Professionalism with communication verbal and written required
- Strong knowledge and understanding with Excel, Word, Outlook, and Gmail in a clinical environment
- Exceptional attention to detail
- Ability to prioritize and multitask
Job Types: Part-time, Permanent
Part-time hours: 20-27 per week
Salary: $16.00-$17.00 per hour
Benefits:
- Casual dress
- On-site parking
Schedule:
Application question(s):
- This position pays between $16-17 an hour, does this meet your financial goals?
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 1 year (preferred)
- Clinic Receptionist/Administrative: 1 year (preferred)
Work Location: In person
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