Job Description
Paint Associate
Home Hardware is a family owned and operated painting company located in Sylvan Lake, AB. We are a fast-paced, team-oriented company that prides itself on being an excellent place to work for people who want to be challenged and have fun while doing it.
The Paint Sales Associate is responsible for maintaining outstanding customer service and helping to create the best paint department experience possible. Their specialized duties include giving colour and paint product selection advice, receiving product, merchandising, restocking, and staying current with trends in the industry. The Paint Sales Associate performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.
DUTIES / RESPONSIBILITIES:
- Ensure customers are greeted within 30 seconds of entering the store or the paint department.
- Create attractive in-store displays.
- Promote Home’s Paint Loyalty Card to customers.
- Determine customers’ needs by asking open-ended questions.
- Assist customers in locating merchandise in store, on homehardware.ca, and process special orders.
- Fill in as cashier when necessary.
- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, and handling cash.
- Always take appropriate safety precautions when mixing and preparing paint.
- Help unload incoming trucks.
- Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
- Keep stock in the storage area neat, clean, and orderly.
- Participate in regular cycle counting and assist in annual inventory counts.
- Reorder merchandise according to the store’s buying procedures.
- Attend store meetings, training sessions, etc. as required.
- Maintain an awareness of all promotions and advertisements.
- Assist in the training and development of peers.
- Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
QUALIFICATIONS:
- High School graduate or equivalent.
- Minimum 3 years of paint store experience is an asset (including colour matching, sales and marketing, and knowledge of Paint & Decor products).
- Ability to work a flexible schedule including weekends, evenings, and holidays.
- Friendly and helpful attitude toward customers.
- A commitment to service excellence and customer satisfaction.
- Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask.
- Good mathematical skills.
- Creative abilities for making attractive in-store displays.
- Ability to learn quickly and retain a large amount of product-specific knowledge.
- Ability to work co-operatively in a team atmosphere.
- Willingness to learn.
- Willingness to continually develop professional skills and knowledge base.
PHYSICAL REQUIREMENTS:
- Must be able to lift 50 pounds frequently to load and unload customer orders.
- Move and handle boxes of merchandise and fixtures throughout the store.
- Ability to stand for an extended period of time.
WORKING RELATIONSHIPS:
Reports directly to the Department Manager or Store Manager.
Job Types: Full-time, Permanent
Salary: $15.00-$18.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Every Weekend
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- Sylvan Lake, AB T4S 1P5: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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