Job Description
COUNTER SALES ASSOCIATE
The Counter Sales Representative is an integral function in the branch’s ability to provide excellent customer service to all of Bartle’s new and existing clientele base.
WHY WORK FOR US
- Company paid benefits
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
DUTIES AND RESPONSIBILITIES
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Processing orders in the system
- Sourcing materials for customers when currently not in stock
- Consistent training and understanding of current products
- Developing and maintaining positive customer relationships
- Handling returns as required
- Keeping counter and sales area clean
- Merchandising and showcasing product
SKILLS AND COMPETENCIES
- Exceptional customer service skills
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent communication skills
- Impeccable organizational skills with high attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION
- Minimum grade 12 education
- Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
- Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products required
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
Location: 2067 Boxwood Road, Nanaimo, British Columbia V9S 5W9
Job Type: Full-time
Day range:
Shift:
Work Location: In person
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