Job Description
Solutions driven success.
RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry.
As the Assistant, Sales, you will maintain reports, track shipments and solve issues that arise, ensuring that our customers have a positive experience. If you’re a superstar at multitasking and have a passion for helping others, join RXO and let us help you build a career you’ll love.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), pension, life insurance, disability and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day:
- Support Sales with managing the branches key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Monitor report cards
What you need to succeed at RXO:
At a minimum, you’ll need:
- Bachelor's degree or equivalent related work or military experience
- 1 year of sales or customer service experience
- Related experience and/or training, and a general understanding of the transportation industry
It’d be great if you also have:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
- The ability to work in a fast-paced environment
- Strong attention to detail and follow-up skills with experience identifying and resolving problems
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Review RXO's candidate privacy statement here.
If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to accommodations@rxo.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
Accommodation email must include:
- Your name
- Job title with location (city/province) and requisition ID
- A clear description of the disability accommodation that you are seeking
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