Job Description
Job Summary
Under the direction of the Selkirk Manager, the Selkirk Server provides exemplary dining service to guests of the Selkirk to ensure that each guest is provided with a memorable experience and motivated to return.
Duties and Responsibilities
- Waits on tables in section as assigned by the manager or designate;
- Provides outstanding customer service by being attentive and sensitive to guests’ needs;
- Adheres to service standards as outlined by the manager;
- Is knowledgeable of menus, wine lists and special features and can make recommendations and tactfully up-sell;
- Works with kitchen staff and other front of house staff to ensure efficient service;
- Tabulates and presents customers with accurate bills in a timely manner and makes appropriate change if required;
- Opens and closes the assigned station, and processes all orders and sales through the POS system in accordance with standardized Heritage Park procedures;
- Collects, safeguards, and returns the sales “float” for the assigned station;
- Counts and reports daily sales, accounts for all sales, and prepares funds for deposit with the administrative cashier;
- Acquires and maintains a sound knowledge of Heritage Park, its services and any special events taking place and delivers interpretive historical information and programming relevant to the Selkirk;
- Other duties as assigned.
Education and Experience
- Completion of High School and previous restaurant experience, or equivalent;
- ASIP or ProServe certification is required;
- Previous experience in a fine dining establishment is an asset;
- Must be 18+ years of age in order to serve alcoholic beverages.
Skills
- Good organizational skills, efficiency, strong customer service values, and respect for the need to adhere to exceptional food service standards are essential;
- A high level of tact and sensitivity when dealing with customers as well as good verbal communication skills also required.
Special Clothing and Equipment
- This position requires a uniform which will be supplied by Heritage Park;
- Appropriate footwear as designated by the Costume Room of Heritage Park will be provided by the employee.
Hours of Work
- Seasonal/casual. 3-20 hours per week;
- Evening and weekend work is required.
Job Types: Part-time, Casual
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Application question(s):
- Do you have previous restaurant experience?
- Are you over the age of 18 in order to serve alcoholic beverages?
- Do you have a ASIP or ProServe certification?
- Do you have previous experience in a fine dining establishment? if so, where?
Work Location: In person
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