Job Description
Position Overview
We are looking for full-time seasonal Servers that are dedicated, have high attention to details and a positive attitude. The BlackSwift Bistro is a fast-paced restaurant with a terrace at the trail-head of the Johnston Canyon hike. We see extremely high table turnover, need to be able to work under pressure and be efficient, and strive in a team work environment. Lunch menu is higher level pub style. Dinner is fine-dining.
Part-time servers are welcomed to apply.
Perks for you:
- We offer subsidized shared staff accommodation (room & meals)
- Family & Friends discount at Johnston Canyon Lodge and Bungalows
- Company Events
- Discount for restaurant meals and gift store items
- Commuters benefits
- Other financial incentives: tips program and performance bonus
- Located in the heart of a wildlife corridor and many hikes around
- We believe in working smart & having fun!
Key Responsibilities:
- Offer a warm welcome to customers and bring them to their respective table. Be conscious of section division & rotation.
- Prepare restaurant tables with special attention to sanitation and order
- Present restaurant menus and help customers select food/beverages.
- Answer questions or make recommendations for complementary products: upsell. Inform customers of daily special menu items. Mention favorite / must try dish / wine / cocktail.
- Accurately put in customers’ orders and specific requests in POS.
- Double-check that plates respect high quality standards. (presentable, no food stain, special request are correct)
- Ensure customers are receiving the correct orders before delivering meals to the tables.
- Collaborate & communicate effectively and with respect with other restaurant servers and kitchen/bar staff
- Deal with minor complaints or problems with a positive attitude. Problem-solving, calm and professional outlook.
- Issue bills and accept payments. Correctly close tables on the POS.
- Do individual cash outs at the end of your shift. Fix typos, out of balance cashout.
- Ensure cleanliness of the restaurant at all times, participate in rotational cleaning duties and do daily end of shift cleaning/prep duties.
Requirements
- Available from now to October 15
- Prove Valid ProServe Certification (Alberta liquor serving cert.)
- Legally eligible to work in Canada (no sponsorship)
- Provide clean criminal records
- Staff Accommodation available upon request and availability
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 3 months
Part-time hours: 16 per week
Salary: $16.00-$17.00 per hour
Benefits:
- Commuter benefits
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Flexible Language Requirement:
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- Banff, AB T1L1A9: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please describe in 2-3 sentences why you are wanting this position at the BlackSwift Bistro, Johnston Canyon Lodge.
Experience:
- serving: 1 year (preferred)
Licence/Certification:
- ProServe Certification (preferred)
Work Location: In person
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