Job Description
Come join our team of caring professionals as we work to enable life-changing mentoring relationships to ignite the power and potential of young people!
Overview
Big Brother Big Sisters Caseworkers are responsible for supporting and supervising matches formed between young people and their volunteer mentor. Their key role involves recruitment, training, supervision, and match monitoring. They will work in in collaboration with the Service Delivery team to positively impact the lives of young people and their families across Niagara.
The incumbent provides casework management in accordance with the National Standards set out by Big Brothers Big Sisters of Canada and works within the guidelines, policies, and mission of the Agency.
About Big Brothers Big Sisters
Big Brothers Big Sisters (BBBS) is a charitable organization that has been supporting vulnerable young people in Niagara for the past 85 years. Our mission is to enable life-changing mentoring relationships to ignite the power and potential of young people. This is achieved through a combination of one on one and group mentoring programs, offered both in the community and in-schools.
The two Niagara based Big Brothers Big Sisters agencies are in the process of becoming an amalgamated agency providing increased services and impact for vulnerable children, youth and their families across the twelve municipalities in Niagara.
Key Tasks and Responsibilities:
- Act as a strong role model for children and youth.
- Demonstrate strong problem solving and communication skills.
- Perform regular Casework duties including effective recruitment, selection, training, matching, monitoring and evaluation of matches between clients (“Littles”) and adult volunteers (“Bigs”) in our community-based and school-based programs. Ensure compliance with National BBBS Canada Standards and local agency policies.
- Deliver in-person and/or virtually-based, group-format information sessions, orientations, and pre-match training.
- Liaise with community partners, such local schools and other social service agencies, for the delivery of mentoring programs, and to perform child-centered initiatives, including community referrals and outreach.
- Utilize Microsoft 365 software to support administrative functions of the agency (case noting, statistical tracking). Submit program statistics and outcomes on a monthly basis.
- Plan and execute events for children and matches.
- Support the team by attending and assisting with fundraising events and community outreach initiatives.
- Demonstrate empathy and maintain strict confidentiality as outlined in the Confidentiality Policy.
- Strong belief in and commitment to vision, mission and values of Big Brothers Big Sisters.
- Other duties as assigned.
Qualifications:
- Successful candidate will have at minimum a diploma or degree in Social Service Work, Child and Youth Studies, Child and Youth Care, Psychology, or related program.
- Previous volunteer or employment experience with children and/or youth.
- Experience within a social service/social work setting an asset.
- Strong computer skills, with ability to utilize Microsoft Software (365, Dynamics, Teams, Office, Excel, etc.)
- Clear and recent Vulnerable Sector Police Check naming Big Brothers Big Sisters.
- Access to a reliable insured vehicle.
Estimated Start Date: August 21, 2023. Applicants are encouraged to apply early as interviews will be on-going. Applications will be accepted until the position is successfully filled.
Salary: $39,994 per year plus health and dental benefits after the successful completion of a three-month probationary period.
Work locations will vary between various BBBS office locations in Niagara and in-community.
Working Hours: Full time position (37.5 hours per week). The ability to work flexible hours including some evenings and weekends is required.
Big Brothers Big Sisters of Niagara is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for an interview, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
We appreciate all the applications we receive, but only candidates being considered for an interview will be contacted.
Please send both resume and cover letter outlining your qualifications to Casework Supervisor Lauren Leo at Lauren.Leo@bigbrothersbigsisters.ca
Job Types: Full-time, Permanent
Salary: $39,994.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2023-07-31
Expected start date: 2023-08-21
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