Job Description
LanguagesEnglishEducationBachelor's degreeExperience3 years to less than 5 yearsResponsibilitiesTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwarePerform Web-server backup and recovery operationsProvide customer serviceExperience and specializationComputer and technology knowledgeAndroidInformation Technology Infrastructure Library (ITIL)MACUnixJavaOSNetworking softwareExtranetInternetServersDesktop applicationsEnterprise Applications Integration (EAI)File management softwareMail server softwareCommunication software3D graphic softwareComputer-aided design (CAD)Wireless networksCloudFirewallAdditional informationPersonal suitabilityEfficient interpersonal skillsTeam playerBenefitsFinancial benefitsBonusOther benefitsFree parking availableOn-site amenitiesOn-site housing optionsPaid time off (volunteering or personal days)Team building opportunitiesParking availableWellness program
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