Job Description
LanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesAdditional informationWork conditions and physical capabilitiesFast-paced environmentAttention to detail
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