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Job Description

Job Title: Human Resources Manager

Position Summary:

The Human Resources Manager leads the human resources programs and people initiatives for the Company. This individual will work closely with leadership to develop and implement a variety of organizational activities while driving continuous improvement and bottom-line profitability.

Reporting to: General Manager

Supervises: HR Recruiter

DUTIES AND RESPONSIBILITIES

Employee Initiatives

· Coaches and mentors the Management team on employee development and relationships

· Develops and implements policies and procedures which are aligned with the organizational values and business goals

· Recommends strategies for improving engagement and retention of employees

· Implements programs and activities to promote a positive workplace culture

· Champions organizational processes through effective communication and collaboration between departments

· Undertakes special adhoc projects as required.

Employee Administration

· Designs and administers employee policies

· Maintains confidential employee records and human resources documentation

· Tracks and monitors employee metrics for reporting and to improve productivity

· Provides proactive recommendations and support to managers on all day-to-day employee relations matters while ensuring adherence to policies, procedures, laws, standards, and regulations

· Creates effective performance management programs and proactively works with managers to drive individual performance through training, development, and continuous improvement initiatives

· Prepares employee-related documentation, disciplinary letters, termination letters, etc.

· Provides leadership, coaching and support to managers and employees

· Manages salary reviews and assists with promotions, salary increases and incentives

Recruitment Management

· Establishes proactive and targeted recruitment strategies which build candidate pool to fill immediate openings and future talent requirements

· Manages all aspects of full cycle recruitment including job specifications, advertisement postings, candidate screening, creative sourcing methods, interviews, reference checks, negotiation and job offers

· Works closely with hiring managers to prepare interview questions, screening tools and contract offers

· Plans and coordinates various recruitment networking events including career fairs, information sessions, and industry/community outreach

· Build the company’s employer brand through candidate experience delivery

Payroll and Benefits Administration

· Works with Accounting team to ensure payroll processing is accurate and assists with payroll backup, ROE’s and T4 documentation as needed.

· Keeps employee records up-to-date by processing employee status changes in a timely manner.

· Issues, monitors, and reconciles inventory of keys, passes, company uniforms, cell phones and all company property for employees.

· Conducts monthly review and reconciliation of employee eligibility for benefits coverage.

· Administers benefits enrollment with Group Health Benefits Solutions, coordinates employee-related communications with Group Health Benefits Solutions and answers employee benefits questions.

· Coordinates and organizes Health & Safety programs and facilitates WorkSafe administration.

· Ensures company HS&E policies and systems comply with provincial and federal legislation requirements.

EDUCATION AND EXPERIENCE

· 5+ years progressive experience as a HR Generalist or equivalent hands-on experience

· Education in Human Resource Management or Business Administration

· CPHR certification is an asset

· Advances communication skills, using diplomacy, influence, nuance and assertiveness to achieve productive outcomes

· Supervisory or leadership experience would be required

· Previous experience working within a customer service-oriented or fast paced industry is essential

KNOWLEDGE, SKILLS AND ABILITIES

· The successful candidate must be customer service focused with a proven track record in recruiting, employee relations and change management.

· Hands-on experience and working knowledge of BC Employment Standards, Work Safe, Human Rights and Occupational Health and Safety legislation

· Strong verbal and written communication skills

· Enthusiastic self-starter with a positive and adaptable attitude

· Effective interpersonal skills through leadership, diplomacy, and tact

· Sound business acumen and continuous process improvement mindset

· Proven ability to promote teamwork within diverse groups

· Exceptional administrative skills with a strong focus on attention to detail

· High level of professionalism, judgment and discretion when dealing with confidential and sensitive matters

· Strong self-starter work ethic/attitude and solutions oriented

· Demonstrated ability to coach, train and lead by example

· Thrives in a fast-paced entrepreneurial environment with changing priorities

Job Types: Full-time, Permanent

Salary: $90,000.00-$100,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Burnaby, BC V5C 0J3: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• Human resources: 1 year (preferred)

Work Location: In person

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