Job Description
About us
High County Veterinary Hospital is a well-established, independently owned, companion animal practice that has been a staple in Dufferin County. We are a strong and compassionate team providing essential support, using empathy and superior care to make every patient and client experience as positive and exceptional as possible. We take pride in honouring our motto, “Your Pet. Their Health. Our Passion”, and strive for excellence on a daily basis..
High County Veterinary Hospital is looking for a Veterinary Receptionist to join our team in Shelburne, ON.
Position Summary:
The Veterinary Receptionist is responsible for the daily reception of guests, clients, and visitors to the practice. This includes greeting clients, answering the phone, scheduling appointments, and other duties as assigned. The ideal candidate will be friendly, outgoing, and patient with a strong ability to multitask and maintain a positive attitude in a fast-paced environment.
Requirements:
- High School Diploma or Equivalent
- Minimum of 1 year experience in a veterinary office setting preferred
- Ability to work independently with little supervision
- Excellent organizational skills
- Ability to communicate effectively with clients and co-workers
- Computer literacy in Microsoft Office programs (Word, Excel, Outlook) and related software
- Ability to lift up to 40 pounds
Responsibilities:
- Answer the front desk and schedule patients appointments. Schedule patients based on availability of staff and practice schedule.
- Greet all guests with a friendly demeanor. Inform all guests of the services offered. Assist guests with basic procedure as needed.
- Maintain front desk by performing reception duties such as check-in/check-out procedures, answering phones, scheduling appointments etc.
- Keeping reception area neat and clean.
- Keeps records of appointment times, appointments, calls/visits entered into the computer system, etc., by all employees on a daily basis.
- Perform other duties as assigned by management or practice manager.
Job Type: Part-time
Part-time hours: 20-30 per week
Salary: From $16.50 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
Flexible Language Requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- Shelburne, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Veterinary Assistant: 1 year (required)
- Front desk: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
Application deadline: 2023-07-31
Expected start date: 2023-08-01
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