Job Description
Job Title:
Receptionist
Technician Assistant
Hours:
Tuesday - Saturday.
Main Purpose of the Job:
The position requires a practical knowledge of the standard procedures and terminology used in an animal clinic. It requires excellent interpersonal skills, a friendly outgoing demeanor, and the willingness to be a team member. Considerable tact and diplomacy are necessary.
Reports to:
Practise Manager
Duties and Responsibilities:
To be successful as a veterinary receptionist, ensure that our office always remains presentable. Providing accurate information to inquires from clients and other members of the public.
Responsibilities include but are not limited to:
- Answering phones in a timely manner
- Checking clients in and out
- Billing and invoicing
- Helping to restrain animals
- Cleaning of treatment area
- Gaining knowledge of how to use In House Laboratory Equipment
· Administrative duties
· Scheduling appointments appropriately
· Expected to participate in any/all aspects of animal care
· Clean and stock rooms
· Maintain a clean and clutter-free workspace
Qualifications:
Must be able to work under pressure in a fast-paced environment. Have a strong ability to problem solve and adapt to new and challenging situations
Qualifications include:
- Veterinary Assistant: 1 year (preferred)
- Veterinary Receptionist: 1 year
- Customer Service: 1 year (preferred)
Working Conditions:
Professional and progressive animal practice.
Physical Requirements
The physical requirements of the job require to be able to help lift animals onto exam tables or be able to handle a large breed dog. Sections which may need to be referenced are listed below:
· Strength Guidelines
20lb – 50lb
· Motion Parameters
Front desk reception/Treatment Area
· Vision and Hearing Requirements
Expected to be able to work at a computer and assist in adding notes
· Psychological Demands
Expected to make quick decisions, problem solve, read or write, confidently speak and interact with clients and patients, interpret data and medical records.
Job Types: Full-time
Salary: Starting at $18-$20 an hour depending on experience.
Job Types: Full-time, Permanent
Salary: $18.00-$20.00 per hour
Benefits:
Schedule:
Experience:
- Veterinary Clinic: 1 year (preferred)
Work Location: In person
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