Job Description
LanguagesEnglishEducationBachelor's degreeor equivalent experienceGeological/geophysical engineeringEngineering, otherExperience3 years to less than 5 yearsResponsibilitiesTasksGive access to computer networksReport on the performance of computer systems and networksConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareProvide customer serviceManage incidentsExperience and specializationComputer and technology knowledgeInternetDesktop applicationsFile management softwareProgramming softwareMapping and data visualization softwareDatabase softwareSoftware developmentPythonSharePointAdditional informationTransportation/travel informationWilling to travelWork conditions and physical capabilitiesWork under pressureTight deadlinesRepetitive tasksHandling heavy loadsPhysically demandingAttention to detailCombination of sitting, standing, walkingStanding for extended periodsBending, crouching, kneelingPersonal suitabilityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationOrganizedTeam playerAbility to multitaskTime managementHonestyBenefitsHealth benefitsDental planHealth care planVision care benefitsFinancial benefitsAs per collective agreementMileage paidLong term benefitsLong-term care insuranceOther benefitsOther benefitsTeam building opportunities
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