Job Description
Join our passionate and growing company!
Looking for friendly, articulate, and organized individual who can be the first point of contact for client phone order requests and help provide administrative support for the office team. Ideal candidate needs to also be social media savvy with experience shooting short and engaging iPhone videos across social media platforms. This is an on-site position.
Company Overview
We are an entrepreneurial online and wholesale bakery that values company culture and team work. We deliver sweet simple moments through fresh baked gifts delivered across Canada and offered at over 50 high-end retailers. Learn more about us at sweetflour.ca.
Responsibilities include but are not limited to:
- Answer phones and help customers who are looking to place a gift order over the phone
- Assist team and customers with delivery issues, invoicing customers and processing payments
- Provide online chat support to Sweet Flour customers
- Assist with office organization, gift packaging, and logistics related to gift deliveries
- Collaborate on social media content creation
- Shoot short iPhone videos for reels and TikTok
- Organize props for photo shoots and manage props inventory
- Help plan and inform social media content and strategy
- Assist bookkeeper with collecting receipts, processing payments and entering invoices
Hours / Requirements:
Monday to Friday 9:00am -5:00pm (potential option for four days a week off-season if preferred)
Administrative and / or customer service experience. Knowledge of Microsoft Office (Word, Excel), attention to detail and the ability to multi-task. Experience with social media platforms with emphasis on Instagram and TikTok. Experience with Shopify a bonus.
To Apply:
To be considered, in addition to your resume we ask all candidates submit a separate cover letter on why this job is of interest to you. This information should not be contained in the same document as your resume.
Job Type: Full-time
Salary: From $18.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
- Toronto, ON M6N 3C2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you currently active on social media?
Experience:
- Customer Service: 1 year (preferred)
Language:
Work Location: In person
Apply
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