Job Description
Medical Receptionist
Would you like to work in a busy and collaborative work environment? Do you enjoy working with the public and have a positive attitude dealing with people? Are you able to think on your feet and manage multiple situations simultaneously?
Then we would like to speak with you!
The Health for All Family Health Team has an immediate opening for a Medical Receptionist in a busy Family Health medical clinic.
You will be responsible for smooth operation of the front desk and the patient service experience of the Family Health Team/Family Health Organization.
This will include welcoming staff and visitors to the unit, answering telephones, managing clerical functions and support services in order to allow the Family Health Team to focus on providing quality care to all patients.
Other Duties and Responsibilities:
- Register new patients
-Answer multi-line telephone system, book appointments, distribute message
- Ability to manage patient confidentiality at all times
-Notify patients of appointments, recalls referrals and diagnostic tests as required and necessary
- Address patient inquiries on the phone and in person
-Other duties and responsibilities as assigned
Position Requirements
- Graduate of a medical administration program and or related office administration course preferred
-Excellent interpersonal, communication and organizational skills
-Ability to multi-task and set priorities while managing a high volume of phone calls and daily transactions
-Ability to attend work regularly and on time as scheduled
-Flexibility to work some evenings and weekends as required
-Previous related clerical experience in a medical practice or hospital setting preferred
-Knowledge of medical terminology
-Proficient at Microsoft Office & TELUS Practice Solutions EMR is an asset
-Ability to communicate in a language shared by our patients and evident in the community (example: Mandarin, Cantonese) is an asset
Please send your cover letter and resume by selecting the "APPLY NOW" button before 5 p.m on Friday January 13, 2023. Phone calls will not be accepted.
Accessibility Statement
We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Health for All Family Health Team (HFA FHT) will provide accommodations throughout the recruitment, selection and assessment process to applicants with disabilities. HFA FHT offers accommodation for applicants with disabilities in the recruitment process. If you are contacted by HFA FHT regarding a job opportunity and you require disability-related accommodations, please inform the recruiting staff.
Job Type: Full-time
Benefits:
- Dental care
- On-site parking
- Vision care
Schedule:
COVID-19 considerations:
Patients and staff must sanitize hands, masks mandatory (provided), proof of vaccine required for staff (2 or more), COVID screening in place for any in-person appointments, glass barrier at front desk
Application question(s):
- Are you available to work a 12-8 shift to accommodate Urgent Care from 4:30-8 or Saturdays during urgent care as required based on the scheduling needs?
Experience:
- previous related medical or hospital: 1 year (preferred)
Language:
- another language as evident in the community? (preferred)
Work Location: In person
Application deadline: 2023-07-27
Apply
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