Job Description
About us
We believe in the power of nature to promote healing. We offer high-quality herbs and holistic health services to our community. Our goal is to provide a welcoming and inclusive space where people can access botanical remedies and receive personalized care.
Are you passionate about holistic health and herbal medicine? Do you enjoy providing excellent customer service and connecting with people? If so, we have an exciting opportunity for you to join our team as a Front Support Staff & Retail/Cashier associate.
The Herbal Clinic and Dispensary is looking for a part-time hire to take over 2-3 shifts per week (Tuesdays / Fridays from 12pm – 6pm, and Saturdays from 11am - 3pm).
Responsibilities:
As a member of our team, you will have a range of responsibilities, including:
- Greeting Customers and Patients: Creating a warm and welcoming environment for everyone who walks through our doors.
- Customer assistance: Providing friendly and helpful assistance to customers, answering their questions, and addressing their concerns.
- Sales: Assisting customers in finding the right herbal products and providing product knowledge.
- Filling herbal orders: Filling customer herb orders as requested, including weighing out herbs and/or measuring out tincture.
- Operating Cash/Payment systems: Processing customer purchases and payments accurately.
- Answering Phones / Checking Voicemail: Providing prompt and professional phone assistance to customers, regularly checking voicemail and respond as necessary.
- Minimal Reception work: Assisting with basic reception tasks such as canceling/changing/booking appointments if needed, and directing patients to the appropriate treatment rooms.
- Inventory & supply management: Monitoring supplies/inventory (including inventory count), requesting orders as needed, and ensuring all inventory and supplies are well-organized and stocked
- Maintaining cleanliness and tidiness: Ensuring storefront and workspace are clean, organized, and presentable to create a positive shopping environment
- Adhering to company policies and procedures: Following established guidelines and policies
Requirements:
We are looking for candidates who meet the following criteria:
- Strong herbal background (our ideal candidate will be a herbalist, a student of herbalism/TCM/naturopathic medicine, or someone who has an in-depth knowledge and education in botanical medicine/medicinal herbs; at least 2 years of education or experience in botanical medicine).
- Experience in retail and/or customer service preferred
- Share an inclusive and anti-oppressive mindset
-------------------
If you are passionate about herbal medicine, enjoy engaging with your community, and have a passion for holistic health, we would love to hear from you!
Please submit your resume and a brief cover letter to sukihon.nd@gmail.com outlining your relevant experience and why you are interested in this position.
We are an equal opportunity employer and encourage applicants from diverse backgrounds to apply.
Job Type: Part-time
Part-time hours: 16-24 per week
Salary: $17.00-$18.00 per hour
Benefits:
Day range:
- Monday to Friday
- Weekends as needed
Flexible Language Requirement:
Shift:
Work setting:
Ability to commute/relocate:
- Toronto, ON M6R 2N1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work Tuesdays / Friday from 12PM-6PM, and Saturdays from 11AM-3PM? If not, what are your availabilities?
Experience:
- Customer service: 1 year (preferred)
- Herbal medicine: 1 year (required)
Work Location: In person
Apply
Go Back